07.06.2020

Bose Serial Number

Listening to music on headphones is supposed to be a very private experience; just you and your tunes, minding your own business. Yet a new lawsuit claims that Bose is improperly collecting and sharing information about users of certain wireless headsets.
According to the complaint [PDF] filed yesterday in a federal court in Illinois, when owners of Bose wireless headsets use the Bose Connect app on their smartphones, it collects the information about the songs you listen to and allegedly transmits this data — along with other identifying information — to third parties.
The lawsuit contends this collection and sharing occurs without the users’ permission, and amounts to a “wholesale disregard for consumer privacy rights.”
The Bose Connect app is not a music player. Instead, it’s a companion app that is intended to give the owners of various Bose headsets — QC35, SoundSport wireless, SoundSport Pulse wireless, QuietControl 30 and SoundLink wireless II — and speakers — SoundLink Color II, SoundLink Revolve and SoundLink Revolve+ — more control over their devices. For example, it allows for more variable levels of noise cancelling. It also lets you split the same audio between two Bose wireless devices.
The plaintiff also claims that Bose Connect is programmed to “continuously record the contents of the electronic communications that users send to their Bose Wireless Products from their smartphones, including the names of the music and audio tracks they select to play along with the corresponding artist and album information, together with the Bose Wireless Product’s serial numbers.”
The serial number information is important, notes the lawsuit, because if a customer has registered their product with Bose, then then company can put together all the collected audio information along with the personal data provided during the registration process: name, email address, and phone number.
One of the third parties that allegedly receives information from the Bose Connect app is Segment.io, a company whose homepage touts, “Collect all of your customer data and send it anywhere.”
By designing the Bose Connect app to “contemporaneously and secretly collect” information about what a user is listening to, and then sending that allegedly intercepted information on to a third party, the lawsuit contends that Bose has violated the Federal Wiretap Act.
“No party to the electronic communications alleged herein consented to [Bose’s] collection, interception, use, or disclosure of the contents of the electronic communications,” reads the complaint, adding that users of these devices weren’t even given the option of consenting.
“This case shows the new world we are all living in,” says Jay Edelson of Edelson PC, the firm representing the plaintiffs in this potential class action. “Consumers went to buy headphones and were transformed into profit centers for data miners.”
We’ve attempted to reach out to Bose and to Segment (even though it is not named as a defendant in the lawsuit) for comment and will update if we receive any response.

Editor's Note: This article originally appeared on Consumerist.

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Re: How to check manufacture QC35 date You can use the Bose Connect app with an iPad with the WiFi turned off. You can use Bose Connect to change settings (eg Auto off) and determine the build date and firmware level without triggering a firmware update as long as the WiFi is off. PRODUCT REGISTRATION. Serial number. Country Ireland. Purchase date. I would like Bose to send me offers and updates via email, post. You can get the serial number of the speaker from within the Bose app. To see the serial number follow these steps: Open the Bose app Select Explore - Settings - About- Select your speaker - Scroll down to product serial number. Here is another way to get the serial number to. The Bose ® Wave ® Radio Owner’s Guide. Find the serial number on the bottom of your radio. Write it in the space provided on page 3. Figure 1 Carton contents.

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post #1 of 4Old11-04-2017, 06:12 PM - Thread Starter

Step by step instructions on how to detect fake: BOSE Headphones. You also can contact Bose Customer Support and confirm the serial number with them. The serial number is located beneath the right scrim in the back of the earcup. The scrim is the inner screen which covers and protects the components inside. Discover product support for your QC®25 Noise Cancelling headphones. Learn how to operate your product through helpful tips, technical support info and manuals.

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I bought a new lifestyle 650 bose system and the serial number on the box does not match with the one on the control console. This I came to understand when i tried to register my product on Bose. When i used the control console's serial number to register it didn't identify. On calling Bose Store, they mentioned that the backend system may not be updated and they would have the back office update it.
If anyone owns a Bose Lifestyle 650 System can you confirm this?
When you go to Setup-->System Info--> Console --> Serial No . The serail no which is displayed there does it match with what was there on the BOX in which the product was shipped?
Any help would be highly appreciated.
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Bose doesn't get a whole lot of love around here. Way overpriced for what you get. For that kind of money you would have probably been better off going with separates (receiver and speakers) unless you're dead set on wireless. If you bought this brand new from Bose and the serial number doesn't match I'd give them a week to correct it. If not, return it and look elsewhere.
post #3 of 4Old11-07-2017, 05:50 AM - Thread Starter
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Thanks for the reply .is there anyone out there who had the same experience
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I just purchased a lifestyle 650 over the weekend, I checked mine as soon as I seen your post. Mine does match so I’m of no help unfortunately. I will say before purchasing, I scoured the internet reading every possible review on all major websites and went as far as the Bose support forums just to get an idea of what I was getting into. I have never seen a mention to this problem before.
As far as the lifestyle 650 goes I think you made a great choice. I have auditioned Martin Logan, B&W and even a Definitive Technology atmos setup in the past month. I went to the Bose store at the Woodburn Outlet mall here in Oregon over the weekend not expecting much. They had a Lifestyle 650 setup in the front of the store in probably the worse location possible. They were running dual wireless subwoofers and holy crap it sounded amazing. I don’t understand how they do it but wow I was speechless about how good it sounded.
Sorry I wasn’t any help but it defiantly sounds like an anomaly that your numbers do not match. I hope they fix the issue right away for how expensive these things are.
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